Terms of Service & Conditions of Sale
Governing the use of NikoDeal digital platforms, mobile applications (Android & iOS), and physical showroom counter purchases.
Every device sold includes an official 13% Inland Revenue Department (IRD) VAT invoice and legal NTA MDMS registration.
Certified pre-owned and used devices carry a 7-day hassle-free replacement period for any hardware defects.
Zero markup installment schemes in partnership with Nabil, NIC Asia, Global IME, and Prabhu Bank.
1Acceptance of Terms
By accessing or using the NikoDeal website (nikodeal.com), the NikoDeal Android application, or the NikoDeal iOS application, you agree to be bound by these Terms of Service. If you do not agree to all terms, you may not access or use our services.
2Product Authenticity, NTA MDMS & Official Warranty
All Brand New Seal Pack devices (Apple, Samsung, Dell, Xiaomi, OnePlus) are sourced through authorized national distributors in Nepal (e.g. Generation Next Communications for Apple, IMS / HIM Electronics for Samsung).
- NTA MDMS Registration: All cellular smartphones are legally imported with customs clearance and registered in the Nepal Telecommunications Authority (NTA) Mobile Device Management System (MDMS).
- Brand Warranty: Brand new devices carry a full 1-Year Authorized Brand Warranty serviceable at all authorized brand care centers across Nepal.
- Certified Pre-Owned Warranty: Used Grade-A devices undergo our 45-point hardware inspection checklist and carry a 6-Month In-House NikoDeal Hardware Warranty plus a 7-Day Testing Guarantee.
3Pricing & 13% IRD VAT Billing
All prices displayed on NikoDeal are in Nepalese Rupees (NPR / रु) and are inclusive of applicable 13% Value Added Tax (VAT) as mandated by the Inland Revenue Department of Nepal. Customers receive an official electronic tax invoice with every fulfilled purchase.
4Shipping, Express Delivery & COD Policies
• Sudurpashchim Local Delivery: Same-day doorstep drops in Dhangadhi city (orders placed before 5:00 PM) and within 24 hours across Kailali & Kanchanpur districts.
• Nationwide Express Courier: Dispatched via Pathao Courier Express or Sundar Yatayat Highway Transport. Average delivery time: 1 to 3 business days.
• Cash on Delivery (COD): COD is available for all verified delivery addresses in Nepal. Customers may inspect the exterior package seal before making cash payment to the delivery rider.
50% Bank EMI & In-House Kistabandi Financing
NikoDeal facilitates 0% interest credit card installment programs with commercial partner banks in Nepal (Nabil Bank, NIC Asia Bank, Global IME Bank, Prabhu Bank). The customer must possess an active credit card with sufficient available credit limit. In-house Kistabandi financing is available exclusively for verified Sudurpashchim residents with valid citizenship documentation.
67-Day Replacement & Testing Policy
If a purchased product exhibits a verified hardware manufacturing defect within 7 days of delivery:
- We provide a direct 1-to-1 replacement of the same model or store credit equivalent.
- Devices must be returned in their original packaging with all included accessories and the original 13% VAT bill.
- Physical damage, water damage, or third-party unauthorized software modifications (jailbreak/root) void this policy.
Questions or Store Assistance?
Visit our flagship counter at PH3F+WMX, Uttar Behandi, Main Road, Dhangadhi, Kailali, call our customer care hotline at +977 980-1706600, or email support@nikodeal.com.np.